We primarily work with EXW and FOB trade terms. Shipments can be arranged by sea, by air, or via express through ports in Ningbo or Shanghai.
QWhat is the lead time for samples and mass production?
Sample production typically takes approximately 7-14 days. For bulk orders, the delivery time is generally between 45-60 days.
QWhat payment methods and terms do you offer?
We require a 30% deposit before production, with the remaining 70% balance against the B/L copy. We accept T/T, 100% irrevocable L/C at sight, Paypal, and Western Union.
QHow do you guarantee product quality and handle warranties?
We guarantee that all products received by customers are qualified. If any broken parts are found, please provide detailed photos via email, and we will send replacements based on the actual condition.
QHow is my intellectual property protected when working with you?
We protect your legal rights by signing NDAs to ensure your designs are not sold to others. For large orders, we also agree to exclusivity agreements for specific products.
QAre your materials environmentally friendly?
Yes, our materials are environmental-friendly, and FSC certified material is available upon request. Please contact us for further details.