Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with over 7 years of industry history. We specialize in providing diversified solutions tailored to your specific needs.
What is the expected turnaround time for a quotation?
We aim to reply to all inquiries on the same day. If there is a delay, we will notify you via email or phone regarding the expected time frame.
Do you offer samples, and what are the costs?
Yes, we can provide samples based on your requirements once the price is confirmed. Sample fees are calculated based on your specific customization demands.
What is the lead time for samples and delivery?
Typically, sample production takes 4-6 days, and the delivery time is approximately 3-5 days depending on the location.
Which shipping methods do you use for international freight?
We cooperate with major international logistics providers including DHL, UPS, Fedex, EMS, and OCS. Freight costs are typically covered by the customer.
Can we customize our logo on the products?
Absolutely. We offer multiple printing methods including screen printing, laser engraving, burn printing, bronzing, and hot silver. We accept files in PDF, AI, WORD, JPG, and EXCEL formats.
Angeles Toys
