Q1: Are you a trader or a manufacturer?
The manufacturer is a producer of video game machines for 13 years. We are a private electronic technology enterprise integrating R&D, manufacturing and marketing. We have our own design team and update our design every week.
Q2: Can you provide customized services?
Yes, we provide customized services (ODM and OEM) including printing logos, letters, and pictures on the products.
Q3: What is the minimum order quantity and delivery time?
The minimum order quantity is 1 piece. Under normal circumstances, we will complete the goods within 5-15 days after receiving the deposit.
Q4: Do I need to install the machine when I receive it?
We assemble before delivery without any installation. When you receive the goods, you only need to insert the power and turn on all computers according to our user manual.
Q5: What is the guarantee and after-sales service?
We provide a 12-month warranty and lifelong service maintenance. If a problem occurs, our service team will help check the cause. We send replacement parts via DHL or other express services during the warranty period for non-artificial damage.
Q6: About payment methods
We can make orders and payments through Trade Guarantee systems to ensure your interests.