Frequently Asked Questions
Q1: Who are we and where are we based?
We are professional toy exporters with decades of international trade experience, dedicated to providing high-quality toys globally.
Q2: Can I get samples before placing an order?
Yes, we can provide free samples. The shipping cost is to be covered by the customer.
Q3: What is the estimated delivery time?
Stocked toys can be delivered within 1 to 3 days. Mass production typically takes 7 to 10 days. We also offer solutions for urgent orders.
Q4: What is the Minimum Order Quantity (MOQ)?
Usually, our MOQ is 10pcs, though this may vary depending on your specific customization requirements.
Q5: Which shipping methods do you support?
We support multiple shipping methods including Express, Air, Sea, Train, and Car transport to suit your needs.
Q6: Is customization available for logos and packaging?
Absolutely. Your logo or company name can be applied to the product or packaging through printing, etching, or professional stickers.