1. How quick can you deliver the order to us?
For most regular items, we have them in stock which can be sent within 3 - 7 days. For customized products, it requires about 7 - 25 days for production, depending on your quantity, logo, and tooling requirements.
2. Can you customize or personalize as per our design?
Yes, we accept both OEM & ODM designs. Please feel free to send your artworks for evaluation.
3. Can we have a sample before bulk production?
Yes, a pre-production sample is necessary. We can provide a free sample if we have existing stock (freight collected). For custom designs, a sampling cost applies, which is refundable upon reaching a certain order quantity.
4. What file type of artwork should I send for the logo?
We accept Vector art such as EPS, AI, CDR, PDF, IGS, or STL. Please convert text to curves. A high-resolution JPG (300dpi) is also essential to guarantee the original design remains unchanged.
5. How to make an order?
Provide your logo and designs with specific details (size, quantity, finishing, colors). We will quote the best price and mold charges. Payments can be made via T/T, Credit Card, or Trade Assurance.